Order support guide
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
What does Standard shipping cost?
Eligible orders receive free Standard shipping with no order minimum.
How can I track an order?
When tracking is available, the tracking details are sent to the email used at checkout after dispatch.
Who operates this store?
8BitDo is operated by Dope Sugar. The business address is 6803 Melrose Ave, Los Angeles, California, 90038, United States.
Who pays return shipping?
We provide prepaid return shipping for all approved returns.
Is there a restocking fee?
No restocking fee is charged for eligible returns.
How can I contact the store?
Email support@b8itdor.it.com or call 3234132360. Support availability is Weekdays 9 AM to 5 PM.